Legal overview

Legal information — Pixel Net Labs

This page outlines terms, governing law (Bangladesh), notice procedures, intellectual property rights and how to report legal concerns related to our mobile game services.

Terms of Service (summary)

By accessing Pixel Net Labs services you agree to our full Terms of Service, which govern use, account rules, permitted content, and conduct. Full terms are available on request; where a conflict arises, the full Terms control.

  • Acceptance: use implies acceptance of terms.
  • Accounts: keep credentials secure; we may suspend accounts that breach terms.
  • Payments & refunds: handled per individual product purchase policies and applicable consumer protection laws in Bangladesh.
Terms illustration

Privacy & Data Handling

We process personal data in line with our Privacy Policy. Collection includes account data, device information, and analytics necessary for service operation and improvement. Data transfers may occur for hosting, analytics, and live operations.

Data subject requests (access, correction, deletion) are handled promptly. For formal requests, see contact details in the Notices section below.

Privacy illustration

Intellectual Property

All game content, logos, code and media on this site are owned or licensed by Pixel Net Labs. Unauthorized reproduction, distribution, or adaptation is prohibited. For permissions, contact our legal team.

ContentPolicy
Artwork & assetsProtected — permission required
Code & binariesLicensed or proprietary
User submissionsUser grants limited license for service operation
Liability illustration

Limitation of Liability

To the fullest extent permitted by law, Pixel Net Labs disclaims liability for indirect, incidental or consequential damages arising from use of our services. Certain jurisdictions limit disclaimers; where local mandatory consumer protections apply, those laws will govern.

Notices & Takedown / Complaints

For legal notices, IP complaints, data requests or other official communications, use the contacts below. We aim to respond within 14 business days. If your notice concerns alleged rights infringement, include sufficient detail and contact information.

Legal team representative

Quick legal topics

These terms, disputes, and claims will be governed by the laws of Bangladesh. Disputes will be subject to the exclusive jurisdiction of the courts in Dhaka, unless otherwise required by mandatory local law.

Refunds and remedies are provided in accordance with our commercial policies and applicable Bangladeshi consumer protection laws. For purchases made through third-party app stores, store refund policies may apply.

We respond to lawful requests from Bangladeshi authorities. Requests from outside Bangladesh are handled consistent with applicable international law and our policies; we require proper legal process.

Filing a complaint or escalation

If you remain unsatisfied after contacting our legal team, you may escalate by providing a written summary and reference numbers to the address above. We will document and track escalation until resolution.

Response target: 14 business days
Legal email: legal@pixelnetlabs.com
Governing law: Bangladesh (BGD)